Refunds

We offer a full refund within 14 days of purchase—no explanation required. To request a refund, email customercare@trackmymissionary.com within 14 days and include the link to your page. We will refund the full $19.99 purchase price.

What happens to your page

Once a refund is processed, the page will be deactivated and its tracker link will no longer be publicly available.

Requests after 14 days

Refunds are not available after the 14-day period. However, please contact us if you experience a technical issue or an error with your page, such as a page that will not load, a poster download problem, or incorrect mission dates entered during setup. We will work with you to resolve the issue where possible.

How refunds are issued

Refunds are returned to the original payment card through Stripe. The time it takes for the credit to appear depends on your card issuer or bank.

Track My Missionary is a one-time purchase with no subscription, renewal, or cancellation requirement. Once refunded, the purchase is complete.